RENIVA · SUPPORT

We're Here to Help

Questions about your order, our ingredients, or anything else? Reach out — we typically respond within 24 hours.

Send Us a Message

Email us: support@renivacare.com

Support hours: Monday–Friday, 9am–6pm EST

Looking for a quick answer?

Check our most frequently asked questions about ingredients, results, and orders.

A Few Quick Answers

Is Reniva safe for color-treated or chemically treated hair?

Yes. Reniva is formulated without harsh sulfates, so it's gentle enough for color-treated, keratin-treated, or chemically processed hair. As with any new product, we recommend a small patch test first if you have particularly sensitive skin.

How long until I see results?

Most people notice reduced hair fall within 2–4 weeks of consistent use. Visible improvements in thickness and strength typically build over 8–12 weeks, since hair growth cycles take time.

What's inside each pouch?

Each pouch contains 300ml of shampoo formulated with Thuja Orientalis, Hydrolyzed Oat Protein, Ginger Extract, Ginseng Extract, and Jojoba Oil — free from harsh sulfates and parabens.

Is this a one-time purchase or a subscription?

Reniva is available as a simple one-time purchase, so you're never locked into a recurring plan. You can reorder whenever you're ready for your next pouch.